DPV Transportation

Travel Coordinator

DPV is looking to hire a bilingual Travel Coordinator to join our growing team!

The overall responsibility is to answer telephone calls, accurately enter reservations, provide dispatch support, and respond to emails for reservations in a friendly, professional, and efficient manner. Communicate to the clients about our services, as well as provide support to drivers with the dispatch functions.

Responsibilities:

• Answer telephone calls utilizing script for reservations for corporate and retail business
• Respond to emails in a timely manner
• Recommend potential services to clients
• Properly reserve, cancel and change reservations in town and out of town Set up
• customer accounts and profiles
• Answer inbound calls as well as assist customers who have specific inquiries

Qualifications:

• Must be able to speak, read, and write in English proficiently
• Strong interpersonal skills and a positive attitude
• Ability to multi-task, prioritize and manage time effectively
• Displays excellent customer service and communication skills
• Has the ability to manage delicate or tense client situations professionally.
• Basic knowledge of Microsoft office
• Data entry experience and dispatching experience
• Self-motivated
• Team player
• Working knowledge of global geography
• Ability to work in a fast-paced environment
• Ability to follow directions
• Effective time management

** You are responsible to pay all of your own benefits. 

Montly salary: 3.500.000 COP
This is remote position